Accommodation conditions
Check-in from: 2:00 PM to midnight
Departure at: 12:00 PM
Minimum age (for check-in without parents) from:18 years
Check-in information
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special Instructions
Guests must transfer via Boat or floatplane to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Mandatory fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- New Year's Eve (December 31) Gala Dinner per adult: USD 893.2
- New Year's Eve (December 31) Gala Dinner per child: USD 441.6 (from 2 to 11 years old)
- A tax is imposed by the city: USD 12.00 per person, per night. This tax does not apply to children under 3 years of age.
We have included all charges provided to us by the property.
Additional optional fees
- Airport shuttle fee: USD 675 per person (roundtrip)
- Airport shuttle fee per child: USD 338 (roundtrip), (from 2 to 14 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Additional Information
- Pool access available from 9:00 AM to 6:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Contactless check-out is available.
Popular services
Wi-Fi
Free Wi-Fi
Pool
Air conditioner
Airport transfer
Baby bed
Dry cleaning and laundry
Gym
Kitchen
Conference rooms
SPA services
Free dinner
Free breakfast
Free food
Free lunch
Hydromassage bath
All inclusive
ios
android
USD - $ 
EUR - € 
USA
Kazakhstan
Georgia
Azerbaijan
Uzbekistan
Armenia
UAE
