Accommodation conditions
Check-in from: 2:00 PM
Departure at: 12:00 PM
Minimum age (for check-in without parents) from:18 years
Check-in information
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property uses a grey water recycling system and eco-friendly cleaning products
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Mandatory fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Christmas Eve (24 December) Gala Dinner per adult: USD 250
- Christmas Eve (24 December) Gala Dinner per child: USD 125 (from 2 to 12 years old)
- New Year's Eve (31 December) Gala Dinner per adult: USD 370
- New Year's Eve (31 December) Gala Dinner per child: USD 185 (from 2 to 12 years old)
- A tax is imposed by the city: USD 6.00 per person, per night
- Boat transfer per adult: USD 400 (roundtrip)
- Additional fee for children (from 12 years old to 17 years old): USD 300 per person, per stay
We have included all charges provided to us by the property.
Additional optional fees
- Airport shuttle fee: USD 400 per person (roundtrip)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Additional Information
- Pool access available from 6:00 AM to 8:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- A car is not required for transportation to and from this property.
Popular services
Wi-Fi
Free Wi-Fi
Accessible for people with disabilities
Wheelchair Accessible
Air conditioner
Airport transfer
Gym
SPA services
Free dinner
Free breakfast
Free food
Free lunch
All inclusive