Accommodation conditions
Check-in from: 2:00 PM to 10:00 PM
Departure at: 12:00 PM
Minimum age (for check-in without parents) from:18 years
Check-in information
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special Instructions
Guests must transfer via boat to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The additional fee (payable at the property) covers mandatory transfer fees for guests ages 12-17.
Mandatory fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Christmas Eve (December 24) Gala Dinner per adult: USD 300.00
- Christmas Eve (December 24) Gala Dinner per child: USD 150.00 (from 2 to 11 years old)
- New Year's Eve (December 31) Gala Dinner per adult: USD 350.00
- New Year's Eve (December 31) Gala Dinner per child: USD 175.00 (from 2 to 11 years old)
- A tax is imposed by the city: USD 12.00 per person, per night. This tax does not apply to children under 3 years of age.
- Boat transfer per adult: USD 85 (roundtrip)
- Transfer service fee per child: USD 42.5 (roundtrip), from 2 to 11 years old
- Additional fee for children (from 12 years old to 17 years old): USD 85 per person, per stay
We have included all charges provided to us by the property.
The listed additional fee covers transfer fees for guests ages 12-17.
Additional optional fees
- Airport shuttle fee: USD 85.00 per person (roundtrip)
- Airport shuttle fee per child: USD 42.50 (roundtrip), (from 2 to 11 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Additional Information
- Only registered guests are allowed in the guestrooms.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Popular services

Wi-Fi

Free Wi-Fi

Pool

Air conditioner

Airport transfer

Baby bed

Dry cleaning and laundry

Gym

SPA services

Free dinner

Free breakfast

Free food

Free lunch

All inclusive