Accommodation conditions
Check-in from: 3:00 PM до midnight
Departure at: 12:00 PM
Minimum age (for check-in without parents) from:18 years
Check-in information
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- The listed additional fee covers one-way boat transfer fees for guests ages 11-17.
Special Instructions
Guests must transfer via boat to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests will receive an email 5 days before arrival with check-in instructions. The front desk is staffed during limited hours. All guests (including children) must email a copy of their passport to the property prior to arrival. Check-in instructions are provided by the property after the ID information is received. The additional fee (payable at the property) covers mandatory one-way boat transfer fees for guests ages 11-17.
Mandatory fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: USD 6.00 per person, per night
- Boat transfer per adult: USD 60 (one-way)
- Boat transfer per child: USD 30 (one-way), from 3 to 11 years old
- Additional fee for children (from 11 years old to 17 years old): USD 60 per person, per stay
We have included all charges provided to us by the property.
Additional optional fees
- Airport shuttle fee: USD 60.00 per person (one-way)
- Airport shuttle fee per child: USD 30.00 (one-way), (from 3 to 11 years old)
- Rollaway bed fee: USD 35.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Additional Information
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Alcohol is not served or permitted at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Popular services
Wi-Fi
Free Wi-Fi
Wheelchair Accessible
Air conditioner
Airport transfer
Baby bed
SPA services
Free dinner
Free breakfast
Free lunch