Accommodation conditions
Check-in from: 2:00 PM to 12:00 PM
Departure at: 12:00 PM
Minimum age (for check-in without parents) from:18 years
Check-in information
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Special Instructions
Guests must transfer via boat to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Mandatory fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Christmas Eve (December 24) Gala Dinner per adult: USD 223
- Christmas Eve (December 24) Gala Dinner per child: USD 111 (from 2 to 11 years old)
- New Year's Eve (December 31) Gala Dinner per adult: USD 239
- New Year's Eve (December 31) Gala Dinner per child: USD 119 (from 2 to 11 years old)
- A tax is imposed by the city: USD 12.00 per person, per night. This tax does not apply to children under 3 years of age.
- Boat transfer per adult: USD 108.48 (roundtrip)
- Boat transfer per child: USD 54.24 (roundtrip), from 2 to 11 years old
We have included all charges provided to us by the property.
Additional optional fees
- Airport shuttle fee: USD 108.48 per person (roundtrip)
- Airport shuttle fee per child: USD 54.24 (roundtrip), (from 2 to 11 years old)
- Early check-in is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Additional Information
- Reservations are required for massage services. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
Popular services

Wi-Fi

Free Wi-Fi

Wheelchair Accessible

Pool

Air conditioner

Airport transfer

Dry cleaning and laundry

Gym

Conference rooms

SPA services

Free dinner

Free breakfast

Free food

Free lunch

Hydromassage bath

All inclusive