Accommodation conditions
Check-in from: 2:00 PM to anytime
Departure at: 12:00 PM
Minimum age (for check-in without parents) from:18 years
Check-in information
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, access to the hot springs, and high chair
- This property accepts credit cards and cash
- Cashless transactions are available
- Parties and events are allowed on site
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
Special Instructions
Guests must transfer via boat or floatplane to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Mandatory fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 500.00 per day
- Christmas Eve (December 24) Gala Dinner per adult: USD 770
- Christmas Eve (December 24) Gala Dinner per child: USD 385 (from 4 to 11 years old)
- Christmas Day (December 25) Gala Dinner per adult: USD 540
- Christmas Day (December 25) Gala Dinner per child: USD 270 (from 4 to 11 years old)
- New Year's Eve (December 31) Gala Dinner per adult: USD 1400
- New Year's Eve (December 31) Gala Dinner per child: USD 700 (from 4 to 11 years old)
- New Year's Day (January 1) Gala Dinner per adult: USD 540
- New Year's Day (January 1) Gala Dinner per child: USD 270 (from 4 to 11 years old)
- Gala Dinner on January 06 per adult: USD 960
- Gala Dinner on January 06 per child: USD 480 (from 4 to 11 years old)
- Gala Dinner on March 07 per adult: USD 540
- Gala Dinner on March 07 per child: USD 270 (from 4 to 11)
- A tax is imposed by the city: USD 12.00 per person, per night. This tax does not apply to children under 3 years of age.
- Boat transfer per adult: USD 1180 (roundtrip)
- Boat transfer per child: USD 590 (roundtrip), from 4 to 12 years old
We have included all charges provided to us by the property.
Additional Information
- Pool access available from 9:00 AM to 6:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Popular services
Wi-Fi
Free Wi-Fi
Parking
Accessible for people with disabilities
Wheelchair Accessible
Pool
Air conditioner
Free airport transfer
Baby bed
Dry cleaning and laundry
Gym
SPA services
Free dinner
Free breakfast
Hydromassage bath
ios
android
USD - $ 
EUR - € 
USA
Kazakhstan
Georgia
Azerbaijan
Uzbekistan
Armenia
UAE
