Accommodation conditions
Check-in from: 2:00 PM
Departure at: 11:00 AM
Check-in information
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Drones and aerial surveillance devices are not permitted at this property.
Special Instructions
Guests must transfer via boat to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the airport. To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The additional fee (payable at the property) covers mandatory transfer fees for guests ages 12-17.
Mandatory fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Christmas Eve (24 December) Gala Dinner per adult: USD 235
- Christmas Eve (24 December) Gala Dinner per child: USD 115 (from 3 to 11 years old)
- New Year's Eve (31 December) Gala Dinner per adult: USD 330
- New Year's Eve (31 December) Gala Dinner per child: USD 120 (from 3 to 11 years old)
- A tax is imposed by the city: USD 12.00 per person, per night
- Additional fee for children (from 12 years old to 17 years old): USD 185 per person, per stay
We have included all charges provided to us by the property.
The additional fee covers transfer fees for guests ages 12-17.
Additional optional fees
- Fee for buffet breakfast: approximately USD 50 for adults and USD 25 for children
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 290.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Additional Information
- Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Contactless check-out is available.
Popular services
Wi-Fi
Free Wi-Fi
Air conditioner
Airport transfer
Free airport transfer
Baby bed
Dry cleaning and laundry
Gym
Conference rooms
SPA services
Free dinner
Free breakfast
Free breakfast for 1 or 2 guests
Free food
Free lunch
Hydromassage bath
All inclusive