Accommodation conditions
Check-in from: 3:00 PM to anytime
Departure at: 12:00 PM
Minimum age (for check-in without parents) from:18 years
Check-in information
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- This property uses a grey water recycling system
- This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Special Instructions
Guests must transfer via boat to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. Front desk staff will greet guests on arrival at the property.
Mandatory fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: USD 12.00 per person, per night. This tax does not apply to children under 3 years of age.
- Boat transfer per adult: USD 369.6 (roundtrip)
- Boat transfer per child: USD 184.8 (roundtrip), from 6 to 11 years old
- Additional fee for children (from 12 years old to 17 years old): USD 369.60 per person, per stay
We have included all charges provided to us by the property.
Additional optional fees
- Rollaway bed fee: USD 200.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Additional Information
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
Popular services

Wi-Fi

Free Wi-Fi

Pool

Air conditioner

Baby bed

Dry cleaning and laundry

Gym

SPA services

Free dinner

Free breakfast

Free food

Free lunch

All inclusive