V'Spirit Cruises

Check-in from: 11:30 AM до 12:00 PM
Departure at: 9:30 AM
Minimum age (for check-in without parents) from:15 years

Check-in information

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Cashless transactions are available
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Instructions

The front desk is open daily from 9 AM - 3 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests must contact this cruise ship 3 days in advance to arrange transportation from Hanoi Old Quarter to Lan Ha Bay and vice versa, with surcharges applicable. The surcharge will be paid upon check-in. Guests must contact this cruise ship 3 days in advance to arrange transportation from Hanoi- Old Quarter or at Hanoi Opera House, which is 3.5 hours away by car. Roundtrip daily transfers from Hanoi to Ha Long depart between 8 AM and 8:45 AM. Following the cruise, a van will transport guests back to Hanoi.

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Christmas Eve (24 December) Gala Dinner per adult: VND 100000
• Gala Dinner on 28 January per adult: VND 1000000
• Gala Dinner on 28 January per child: VND 765000 (from 5 to 11 years old)
• Gala Dinner on 29 January per adult: VND 1000000
• Gala Dinner on 29 January per child: VND 765000 (from 5 to 11)

We have included all charges provided to us by the property.

Additional optional fees

• Rollaway bed fee: VND 5000000.0 per day
• Credit card charges are subject to a surcharge of 3.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Additional Information

• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.