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Price details
Cancellation Policy
Time shown is based on the property's local time.
Information about taxes and fees
This fee includes estimated amounts that the travel provider (such as a hotel or car rental company) pays as taxes and/or taxes that we pay to tax authorities in connection with your booking (including, but not limited to, tax sales, accommodation tax and value added tax). This amount may also include any amounts charged to us for resort fees, cleaning fees and other fees and/or fees that we, the hotelier and/or the site you booked with retain as part of the fee for our and /or their services, and which depends on factors such as location, amount and method of booking. See terms and conditions for more information.
Accommodation conditions
Check-in from: 11:30 AM до 12:30 PM
Departure at: 9:00 AM
Minimum age (for check-in without parents) from:18 years
Check-in information
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special Instructions
This property offers transfers from the cruise terminal (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Please be advised that this property is a cruise ship and not a standard hotel. Cruises are required to register guests with Ha Long Bay Management Authority and Port Authority Permits at least 24 hours in advance of departure. Check-in is 11:45 AM-12:30 PM at Pelican Halong Cruise's departure lounge, located at Tuan Chau marina. Guest registration requires: full name, date of birth, nationality, passport, and Vietnam visa.Mandatory fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- New Year's Day (1 January) Gala Dinner per adult: USD 25.00
- Gala Dinner on 25 January per adult: USD 25.00
We have included all charges provided to us by the property.
Additional optional fees
- Self parking fee: USD 10 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Additional Information
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the cruise ship prior to arrival, using the contact information on the booking confirmation.
- One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
Popular services
Wi-Fi
Free Wi-Fi
Parking
Air conditioner
Airport transfer
Baby bed
Gym
Kitchen
Conference rooms
SPA services
Free dinner
Free breakfast
Free food
Free lunch
About the location
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.Tuan Chau Park - 1.5 km / 0.9 mi
Tuan Chau Beach - 1.7 km / 1.1 mi
Tuan Chau Amphitheater - 2 km / 1.2 mi
Ha Long Night Market - 8.7 km / 5.4 mi
Cái Dăm Market - 9 km / 5.6 mi
Cat Ba National Park - 11 km / 6.8 mi
Sun Square - 12 km / 7.5 mi
Cua Luc Bay - 12.2 km / 7.6 mi
Bai Chay Beach - 12.2 km / 7.6 mi
Queen Cable Car Ocean Terminal - 12.5 km / 7.8 mi
Dragon Park - 12.8 km / 8 mi
Typhoon Water Park - 13 km / 8.1 mi
Bai Chay Market - 13.1 km / 8.1 mi
Ha Long International Cruise Port - 13.7 km / 8.5 mi
Bai Chay Bridge - 14.2 km / 8.8 mi
The preferred airport for Pelican Halong Cruise is Haiphong (HPH-Cat Bi) - 40.3 km / 25 mi
4.2
excellent
Number of reviews: 27
4.2/5
Tidiness
4.4/5
Staff
4.2/5
Comfort
4.2/5
Object condition