Accommodation conditions
Check-in from: 3:00 PM до midnight
Departure at: 12:00 PM
Minimum age (for check-in without parents) from:18 years
Check-in information
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a security system, and window guards
- This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Children under 17 years old are allowed in the family pool only.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and up, and the test must have been administered no more than 72 hours prior to check-in. Guests providing vaccination records must have received complete COVID-19 vaccination at least 14 days prior to check-in. For more details, please contact the property using the information on the booking confirmation.
Mandatory fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Christmas Eve (24 December) Gala Dinner per adult: USD 288
- Christmas Eve (24 December) Gala Dinner per child: USD 144 (from 5 to 12 years old)
- New Year's Eve (31 December) Gala Dinner per adult: USD 412
- New Year's Eve (31 December) Gala Dinner per child: USD 206 (from 5 to 12 years old)
We have included all charges provided to us by the property.
Additional optional fees
- Airport shuttle fee: USD 250 per vehicle (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Additional Information
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
- At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
- The negative COVID-19 test result requirement applies to all guests aged 18 and up, and the test must have been administered no more than 72 hours prior to check-in. Guests providing vaccination records must have received complete COVID-19 vaccination at least 14 days prior to check-in.
Popular services
Wi-Fi
Free Wi-Fi
Parking
Pool
Air conditioner
Airport transfer
Baby bed
Dry cleaning and laundry
Gym
Conference rooms
SPA services
Free breakfast for 1 or 2 guests
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EUR - € 
USA
Kazakhstan
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Uzbekistan
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