Accommodation conditions
Check-in from: 2:00 PM до 2:00 AM
Departure at: 12:00 PM
Minimum age (for check-in without parents) from:18 years
Check-in information
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special Instructions
Guests must transfer via boat to the property. Guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 6:30 AM - 11 AM. The front desk is staffed during limited hours.
Mandatory fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Christmas Eve (24 December) Gala Dinner per adult: USD 70
- Christmas Eve (24 December) Gala Dinner per child: USD 35 (from 2 to 9 years old)
- New Year's Eve (31 December) Gala Dinner per adult: USD 90
- New Year's Eve (31 December) Gala Dinner per child: USD 45 (from 2 to 9 years old)
- A tax is imposed by the city: USD 6.00 per person, per night
- Boat transfer per adult: USD 25 (one-way)
- Boat transfer per child: USD 15 (one-way), from 2 to 9 years old
We have included all charges provided to us by the property.
Additional optional fees
- Airport shuttle fee: USD 50 per person (roundtrip)
- Airport shuttle fee per child: USD 30 (roundtrip), (from 2 to 9 years old)
- Rollaway bed fee: USD 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Additional Information
- Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Alcohol is not served or permitted at this property.
Popular services
Wi-Fi
Free Wi-Fi
Parking
Air conditioner
Airport transfer
Baby bed
Dry cleaning and laundry
SPA services
Free dinner
Free breakfast