Accommodation conditions
Check-in from: 2:00 PM до midnight
Departure at: 11:00 AM
Minimum age (for check-in without parents) from:18 years
Check-in information
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Drones and aerial surveillance devices are not permitted at this property.
Special Instructions
Guests must transfer to the property via Airplane and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the booking confirmation. This property is accessible only by seaplane transfer from Velana International Airport (MLE). The flight is 25-35 minutes in duration. Guests must contact the property with their international flight details at least 4 days before their expected arrival date so that the property can pre-book seaplane transfers (surcharge). Any flight booking made within 3 days before arrival is subject to availability. Guests will have access to the seaplane lounge at Velana Airport while they wait for their flight to the property. Seaplane transfers are provided by a third party and transfers in connection with all international flights will be arranged by them. Every effort will be made to transfer guests to the resort within 2 hours of their arrival at the lounge. Seaplane operating hours between the resort and the airport are available from 6 AM to 4 PM (during daylight hours only). Seaplane baggage allowance is 44 pounds (20 kilograms) for checked bags, and 11 pounds (5 kilograms) for carry-on bags, per person. Fees of USD 5 per kilogram apply for excess baggage, excluding taxes.
Mandatory fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: USD 12.00 per person, per night
- Airplane transfer per adult: USD 488 (roundtrip)
- Airplane transfer per child: USD 244 (roundtrip), from 2 to 11 years old
We have included all charges provided to us by the property.
Additional optional fees
- Rollaway bed fee: USD 198 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Additional Information
- Reservations are required for massage services. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-in is available.
Popular services
Wi-Fi
Free Wi-Fi
Parking
Air conditioner
Baby bed
Dry cleaning and laundry
Gym
SPA services
Free dinner
Free breakfast
Free food
Free lunch
All inclusive