SORANO Hotel

Check-in from: 3:00 PM до anytime
Departure at: 10:00 AM
Minimum age (for check-in without parents) from:18 years

Check-in information

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Instructions

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Additional optional fees

• Fee for cooked-to-order breakfast: approximately JPY 3080 to 3080 for adults, and JPY 1980 to 3080 for children
• Airport shuttle fee: JPY 1800 per person (one-way)
• Airport shuttle fee per child: JPY 900 (one-way), (from 6 to 11 years old)
• Self parking fee: JPY 2200 per night
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Pool fee: JPY 2200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Additional Information

• This property caters to LGBTQ+ guests.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Parking height restrictions apply.
• Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).