Villa SERENO MOTOBU

Check-in from: 3:00 PM до 1:00 AM
Departure at: 11:00 AM
Minimum age (for check-in without parents) from:18 years

Check-in information

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

Special Instructions

This property offers transfers from the ferry terminal and bus station. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 10:00 AM - 7:00 PM. The check-in location differs from the property location. Check-in location: [Pre-check in online]. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information. The front desk is staffed during limited hours. A virtual front desk provides assistance to guests. Guests are recommended to download the property's onestay mobile app before check-in.

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Cleaning fee: JPY 8500 per accommodation, per stay (varies based on unit and length of stay)

We have included all charges provided to us by the property.

Additional optional fees

• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Additional Information

• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• A car is recommended for transportation to and from this property.
• Contactless check-in and contactless check-out are available.