Accommodation conditions
Check-in from: 3:00 PM до midnight
Departure at: 11:00 AM
Minimum age (for check-in without parents) from:18 years
Check-in information
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special Instructions
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Meals are not included in the room rate for children ages 5 and younger who are included in the reservation. Dinner is served at this property's restaurant KEIKI from 5:30 PM to 7:00 PM (last order at 7:00 PM). Guests booked in Half Board rates must order by 7:00 PM to receive dinner. A pick-up shuttle from the Karuizawa Station is available for weekdays at 3:30 PM, and 5:30 PM. A drop-off shuttle to the Karuizawa Station is available for weekdays at 10 AM, 11 AM, 3:10 PM, and 5:10 PM.
Additional optional fees
- Fee for English breakfast: approximately JPY 3300 per person
- Crib (infant bed) fee: JPY 4400 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Additional Information
- Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Popular services
Wi-Fi
Free Wi-Fi
Parking
Air conditioner
Baby bed
Conference rooms
Free dinner
Free breakfast