Dormy Inn Matsumoto Natural Hot Spring

Check-in from: 3:00 PM
Departure at: 11:00 AM

Check-in information

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Cashless transactions are available
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Additional fees may apply to children for items such as extra bedding and meals.
• For the comfort of guests using the public bathing areas and other public facilities, guests with large tattoos are not permitted to use the facilities. Guests with tattoos may use the bathing facilities if their tattoos are smaller than 3.15 inches (8 centimeters) by 5.11 inches (13 centimeters) and are covered with a sticker provided by the property.

Special Instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property is renovating its exterior now - December 31, 2024 (dates subject to change). During this time, guests may experience noise, vibration, and odor from the work, and workers may have to enter guestrooms. The parking area is closed during the renovation period; guests may use the affiliated parking lots at Fukashi Parking and Town Parking. Due to renovations, this property's outdoor hot spring will not be available from December 1-15, 2024. During this time, the indoor hot spring is available for extended hours (from 5 PM to 10 AM the following day).

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Additional optional fees

• Self parking fee: JPY 1100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Additional Information

• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Children stay free when occupying the parent or guardian's room, using existing bedding.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Cashless payment methods are available for all transactions.
• Contactless check-out is available.
• Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in.