Hotel East 21 Tokyo

Check-in from: 2:00 PM до midnight
Departure at: 11:00 AM
Minimum age (for check-in without parents) from:18 years

Check-in information

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Safety features at this property include a fire extinguisher and a first aid kit
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• The outdoor pool hours are noon to 9 PM from June 29-July 12 and September 2-30, and 10 AM-9 PM from July 13-September 1, 2024. The pool is closed 4-5 PM daily for maintenance.
• Health club facilities (pool, fitness center, sauna, spa tub) are available only to members (surcharge). Guests who wish to access these facilities must pay an initial health club member fee as well as the yearly membership fee. Non-members are not permitted to use the health club facilities.

Special Instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Children ages 0-3 are not permitted in the seasonal outdoor pool. Children ages 0-16 are not permitted in the pool from 5-9 PM. This property offers airport shuttle pickup and drop off service from Haneda and Narita Airport. Check-in times vary by room type. Guests booked in room types indicating 9 PM check-in should arrive at that time. Children under 3 years old are not permitted in the seasonal outdoor garden pool. Meals are not included in the room rate for children ages 6 and younger included in the reservation. Pool hours are 10 AM-9 PM July 15-31. The pool is closed 4-5 PM daily for maintenance.

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
• A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Additional optional fees

• Fee for cooked-to-order breakfast: approximately JPY 3050 for adults and JPY 1500 for children
• Airport shuttle fee: JPY 1100 per person (one-way)
• Airport shuttle fee per child: JPY 550 (one-way), (from 6 to 12 years old)
• Self parking fee: JPY 1500 per night (in/out privileges)
• Pool fee: JPY 9000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Additional Information

• The seasonal pool will be open from July to September.
• Pool access available from noon to 9:00 PM.
• One child 6 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• Guests with tattoos are not able to use the onsite public bathing facilities.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).