Rakuyu

Check-in from: 3:00 PM до 10:00 PM
Departure at: 10:00 AM
Minimum age (for check-in without parents) from:15 years

Check-in information

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
• This property accepts credit cards and cash
• Cashless transactions are available
• Onsite parties or group events are strictly prohibited
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• The Club Lounge is open 7:30 AM-8 PM.

Special Instructions

The front desk is open daily from 2:00 PM - midnight. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. For more details, please contact the property using the information on the booking confirmation. This property offers shuttle pick-up and drop-off service from/to Kawaguchiko Station. Shuttle service is available from 9-11 AM and 2-9 PM, and guests must contact the property upon arrival.

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Additional Information

• Children 12 years old and younger are not permitted at this property.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Cashless payment methods are available for all transactions.
• Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.