Bawah Reserve

Check-in from: 3:30 PM до 4:00 PM
Departure at: 3:00 PM
Minimum age (for check-in without parents) from:18 years

Check-in information

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards; cash is not accepted
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Instructions

Guests must transfer to the property via airplane or floatplane and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation. This property offers transfers from the ferry terminal (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Access to this property requires travel by ferry and seaplane. Guests depart from their chosen location in Singapore at 7 AM for a 30-minute car transfer to Tanah Merah terminal for a 30-minute ferry to Batam at 8:15 AM. Following customs and airport transfer, guests depart via seaplane at 9:30 AM for an 80-minute flight to the property. Departures are scheduled at 1 PM to arrive by 4:40 PM in Singapore. Guests are advised to book departing flights from Singapore after 8:30 PM.

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• New Year's Eve (31 December) Gala Dinner per adult: IDR 5450000
• New Year's Eve (31 December) Gala Dinner per child: IDR 2450000 (from 5 to 12 years old)
• Floatplane and shuttle transfer per adult: IDR 14810000 (roundtrip)

We have included all charges provided to us by the property.

Additional Information

• 24-hour pool access
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• Children 4 years old and younger are not permitted at this property.
• Only registered guests are allowed in the guestrooms.