Accommodation conditions
Check-in from: 4:00 PM до anytime
Departure at: 12:00 PM
Minimum age (for check-in without parents) from:18 years
Check-in information
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Special Instructions
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
Mandatory fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We have included all charges provided to us by the property.
Additional optional fees
- A late check-out fee will be charged
- Facilities fee: COP 6545 per person, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Additional Information
- If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
- Pool access available from 9:00 AM to 7:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
Popular services
Wi-Fi
Free Wi-Fi
Parking
Pool
Air conditioner
Airport transfer
Free airport transfer
Dry cleaning and laundry
Gym
Kitchen
Conference rooms
SPA services
Free dinner
Free breakfast
Free food
Free lunch
All inclusive