Accommodation conditions
Check-in from: 3:00 PM to midnight
Departure at: 11:00 AM
Minimum age (for check-in without parents) from:18 years
Check-in information
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Parties and events are allowed on site; maximum attendees: 20
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- The listed parties/events policy applies to Frangipani Suite bookings only.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Mandatory fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: AUD 100 per accommodation, per stay
- Breakage deposit: AUD 250 per night
- A damage deposit of AUD 100 will be collected before check-in.
We have included all charges provided to us by the property.
The listed deposit applies to Poolside Cabana Suite, Suite (Exquisite), and Suite (Emporium) bookings. The general deposit is AUD 250 per stay for Suite, 1 King Bed (Vista), Twin Room, 2 Single Beds (Suite - Vista), Suite, 1 King Bed, River View, and Premium Studio Suite, 1 King Bed, River View (Level 12 and Above) bookings.
Additional optional fees
- Fee for full breakfast: approximately AUD 35 per person
- Airport shuttle fee: AUD 125 per vehicle (one-way, maximum occupancy 4)
- Valet parking fee: AUD 60 per night
- Crib (infant bed) fee: AUD 35.0 per night
- Rollaway bed fee: AUD 70.0 per night
- Credit card charges are subject to a surcharge of 1.2 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Additional Information
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Contactless check-out is available.
Popular services

Wi-Fi

Free Wi-Fi

Parking

Wheelchair Accessible

Air conditioner

Airport transfer

Baby bed

Dry cleaning and laundry

Gym

Conference rooms

SPA services

Free breakfast

Free breakfast for 1 or 2 guests